PRIVACY POLICY

Last updated: 25 August 2026

This Privacy Policy explains how Happy Beyond Retreats (“we”, “us”,
“our”) collects, uses, stores and protects personal data when you visit
our website, contact us, book or purchase our services, participate in
our retreats or workshops, or interact with our advertising and social
media channels.

Our services may include wellness and yoga retreats, massage and
bodywork services, workshops and other related activities.

1. Data Controller

The controller of your personal data is:

Happy Beyond Retreats
Website: https://happybeyondretreats.eu
Email: info@happybeyondretreats.eu
Legal/business name: Happy Beyond Retreats

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

first and last name;

email address;

telephone number;

billing and payment information where necessary to process a booking or
purchase;

information relating to your booking or participation in a retreat,
workshop or massage;

accommodation and arrival/departure information where necessary to
organise a retreat;

answers to questions submitted through our contact or advertising forms;

communication between you and us;

information you voluntarily provide regarding dietary requirements,
allergies or other requirements relevant to organising your
participation;

information you provide when subscribing to our newsletter or other
marketing communications;

information submitted through Facebook or Instagram lead forms;

technical information collected through our website, such as IP address,
browser type, device information and website usage information, where
applicable.

We aim to collect only information that is reasonably necessary for the
relevant purpose.

3. How We Collect Personal Data

We may collect personal data when you:

visit or use our website;

contact us by email, telephone, WhatsApp or social media;

submit a contact or enquiry form;

respond to a Facebook or Instagram advertisement;

submit a lead form on Facebook or Instagram;

book or purchase a retreat, workshop or massage;

make a payment or provide information required to arrange your booking;

subscribe to our newsletter or marketing communications;

communicate with us before, during or after participating in one of our
services.

4. How We Use Your Personal Data

We may use your personal data to:

respond to enquiries and requests;

communicate with you about our services;

process retreat, workshop and massage bookings;

process payments and manage transactions;

organise accommodation, schedules and other retreat arrangements;

provide our services;

communicate important information before and during a retreat or other
service;

contact you regarding changes, cancellations or other matters relating
to your booking;

determine whether a particular service is suitable for your request;

provide customer support;

send newsletters or marketing communications where permitted by law and,
where required, with your consent;

improve our services, website and customer experience;

maintain appropriate business and financial records;

comply with legal and regulatory obligations;

protect our rights, property and safety.

5. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more
of the following legal bases:

Consent – where you have given consent for a specific purpose, such as
receiving marketing communications;

Performance of a contract – where processing is necessary to provide a
retreat, workshop, massage or other service you have booked or
purchased;

Steps prior to entering into a contract – where you contact us about a
service or request information before making a booking;

Legal obligation – where processing is necessary to comply with
applicable legal or financial requirements;

Legitimate interests – where processing is necessary for the operation,
administration and protection of our business, provided that our
interests do not override your rights and freedoms.

Where processing is based on consent, you may withdraw your consent at
any time.

6. Retreat and Booking Information

When you book or purchase a retreat, we may need to collect additional
information necessary to organise your participation.

This may include:

arrival and departure details;

accommodation preferences;

dietary requirements;

allergies or food-related requirements;

emergency contact details, where appropriate;

other information necessary for the safe and practical organisation of
the retreat.

We will use such information only for the relevant organisational,
contractual or legal purposes.

Where information constitutes special category personal data under
applicable data protection law, we will process it only where an
appropriate legal basis and additional condition for such processing
applies.

7. Advertising and Lead Forms

We may advertise our services through Facebook, Instagram and other
advertising platforms.

If you respond to one of our advertisements and submit a lead form, we
may receive the personal information you provide, such as your name,
telephone number, email address and answers to questions included in the
form.

We may use this information to:

contact you about the advertised retreat, massage, workshop or other
service;

answer your questions;

determine which service may be appropriate for your enquiry;

provide additional information;

arrange a booking if you decide to proceed.

We do not sell or rent your personal information to third parties.

8. Facebook and Instagram

Our advertising and social media activities may use services provided by
Meta Platforms, including Facebook and Instagram.

When you interact with our advertisements, social media pages or lead
forms, Meta may independently process personal data in accordance with
its own privacy policies and terms.

Our processing of information that we receive from Meta is governed by
this Privacy Policy.

9. Marketing Communications

If you voluntarily subscribe to our newsletter or otherwise provide
consent to receive marketing communications, we may use your email
address to send you information about:

upcoming retreats;

workshops and events;

massage and wellness services;

special offers;

news and updates from Happy Beyond Retreats.

You can unsubscribe from marketing emails at any time by using the
unsubscribe link included in the relevant communication or by contacting
us directly.

Where required by applicable law, we will obtain your consent before
sending electronic marketing communications.

10. Payments

If you purchase a retreat, workshop or other service, payments may be
processed through third-party payment providers.

We may receive information necessary to confirm and manage your payment
and booking, but we do not generally have access to your complete
payment card details where these are processed directly by the payment
provider.

Third-party payment providers process personal data according to their
own privacy policies and terms.

11. Third-Party Service Providers

We may use trusted third-party providers to help us operate our business
and deliver our services.

These may include providers of:

website hosting;

booking and reservation systems;

payment processing;

email and newsletter services;

customer communication tools;

advertising and analytics;

accommodation or retreat-related services.

Such providers may process personal data on our behalf or independently
as data controllers, depending on the service they provide.

Where required, we take reasonable steps to ensure that appropriate data
protection measures are in place.

12. International Transfers

Some of our service providers may process personal data outside the
European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will take
appropriate measures required by applicable data protection law to
ensure that your personal data remains adequately protected.

13. How Long We Keep Your Data

We retain personal data only for as long as reasonably necessary for the
purposes described in this Privacy Policy.

The retention period may depend on:

the nature of our relationship with you;

whether you have made a booking or purchase;

legal and accounting requirements;

whether we need the information to resolve a dispute or protect our
legal rights;

whether you have consented to ongoing marketing communications.

When personal data is no longer required, we will delete it or securely
dispose of it where appropriate.

14. Your Data Protection Rights

Subject to applicable law, you may have the right to:

request access to your personal data;

request correction of inaccurate or incomplete personal data;

request deletion of your personal data;

request restriction of processing;

object to certain processing;

withdraw consent where processing is based on consent;

request portability of your personal data where applicable;

lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us using the contact details
provided below.

15. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

make the website function correctly;

remember preferences;

understand how visitors use our website;

analyse website performance;

support advertising and marketing activities where applicable.

Where required by law, we will request your consent before using
non-essential cookies or similar technologies.

16. Data Security

We take reasonable technical and organisational measures to protect
personal data against unauthorised access, loss, misuse, alteration or
disclosure.

However, no method of transmitting or storing information electronically
can be guaranteed to be completely secure.

17. Children's Privacy

Our services and website are not intentionally directed at children.

We do not knowingly collect personal data from children without
appropriate consent from a parent or legal guardian where such consent
is required by law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes
in our services, business practices, technology or applicable legal
requirements.

The latest version will be published on this page with the date of the
most recent update.

19. Contact Us

If you have any questions about this Privacy Policy, your personal data,
or how we process your information, please contact us:

Happy Beyond Retreats
Website: https://happybeyondretreats.eu
Email: info@happybeyondretreats.eu

Last updated: 25 August 2026